Candles Lotions and More

Our Store Policy Page

Candles Lotions and More

Store Policy Page

Please read ALL of our policy page!

If you have any questions, please ask before you buy!

Please read and respect our store policies and do not ask us to make exceptions.

RETURNS:

No returns at this time. We can not resale used candles, lotions, soaps, body sprays & etc...

Shipping, Handling & Insurance Charges:

Our special for shipping is $10.00 for 5 eligible items in our store. The only non eligible items are: Any of the Home Decor or Gift Baskets. Also this is only for inside the United States only. This does not include insurance charges. Other wise the shipping and handling charges is stated in every listing, and does NOT include insurance or multiple purchases. We are not responsible for lost, stolen, damaged or re-routed packages.

We do offer combined shipping.

We ship all orders out within 24 hrs. after cleared payment has been received (unless otherwise stated for special orders or baskets), except for Sunday's, Holiday's, and some Saturday's. Saturday shipping: if you place your order on Friday and cleared payment has been received, then normally and in most cases your order will be shipped on Saturday.

Payment Types Accepted:

We accept and Prefer Paypal, but we do take money orders and cashiers check's.

Customer Service/Care:

We strive to satisfy all of our customers. We want you to be happy, so email us within 3 days if there is a problem with your purchase after you have receive it. We will work with you to try to resolve any issues with your purchase, as long as it stays within our policy limits. Communication is the key and that takes TWO!

NOTE: All of or bath & body products are made with special care by us, and extra scented (unless you request them not to be extra scented). Our designer scents are duplicates!

Thank you for taking the time to read our store policies. Please, if you have any questions please ask them! We answer all email as soon as possible so please be patient. By purchasing one of our products, you are agreeing with our policies.

We also reserve the right to update and/or add to any or all of this policy as we see it is needed.

NOTE: We are not affiliated with Victoria Secret, Bath & Body Works, Yankee, or any other Designer Company! Our products are homemade and handpoured by us with pride!

Thank You!!

randytp44

Note: this is just a rough draft at this time.